Outlook howto – http://www.howto-outlook.com/howto/messagetemplates.htm

Download the Policy Templates

The Policy Templates and documentation are included in the Office Resource Kit. Use the links below to download the Resource Kit for your Outlook version.

• Outlook 2000 ORK
• Outlook 2002/XP ORK
• Outlook 2003 ORK
• Office 2007 Policy Templates
• Office 2010 Policy Templates

Windows XP/2003 location – C:\Windows\inf Windows 7/2008 location – C:\Windows\PolicyDefinitions

Reports

Creating a Simple Time-Reporting Tool Based on the Outlook 2010 Calendar

http://msdn.microsoft.com/en-us/library/hh144973(v=office.14).aspx

http://www.howto-outlook.com/howto/timespent.htm

[billing information] field – http://www.pcreview.co.uk/forums/billing-information-field-t3995746.html

http://www.gregthatcher.com/Scripts/VBA/Outlook/GetEmailInfo.aspx

http://office.microsoft.com/en-us/outlook-help/track-billable-hours-by-using-outlook-HA001226396.aspx

http://msdn.microsoft.com/en-us/library/ee692173(v=office.14).aspx